Privacy Policy
Welcome to RentAcc (“the Company”, “we”, “our”, “us”, “RentAcc”)!
We pay great attention to securing the data you provided to us. Our privacy policy is based on the General Data Protection Regulation (GDPR) of the European Union.
1. Data storage purposes
The purposes, for which we collect your personal data are: improvement of our service, communication with customers, to provide customer support, providing services associated with the website’s specialization, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection of payments; for any other purpose with your consent.
2. Personal data storage and processing
In order to fulfill the above purposes, we can collect and process the following data: name and surname, e-mail address, Telegram account, IP address, country, browser, phone identifier. Collection and processing of your personal information is carried out in accordance with the laws of the European Union and Latvia.
3. Principles of personal data processing
RentAcc adheres to the principles of personal data protection as envisaged in the EU GDPR and the UK GDPR. In accordance with these principles, RentAcc guarantees that the User’s personal data is:
  • Processed fairly and lawfully and in a transparent manner in relation to the Data Subject;
  • Processed for specified, explicit, and legitimate purposes only and not further processed in a manner that is incompatible with those purposes;
  • Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
  • Kept accurate and up to date;
  • Retained in a form permitting identification of Data Subjects for no longer than is necessary for the purposes for which they are processed;
  • Processed in a manner that ensures their appropriate security;
  • Not transferred outside the European Economic Area (EEA) or the UK without adequate protection.
4. Legal Basis for Collecting Data
Set out below is a description of the legal grounds on which we will process your data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table above.
5. Data Subject Rights and Choices
At RentAcc, we respect your data protection rights. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.
You can send a request by emailing us at rentacc1@hotmail.com. We aim to respond within 30 days. You can also manage your account information directly at https://rentacc.agency/.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Before processing your request, we need to verify your identity to ensure it matches our records. If you're acting on behalf of someone else as an authorized agent, you'll need either a direct confirmation from the data subject, a power of attorney, or compliance with applicable privacy laws.
We verify all requests to protect individual privacy. For those in the US states of Virginia and Colorado, if your request is denied, you can appeal within 60 days by replying to the denial email or emailing rentacc1@hotmail.com. In the EEA, the UK, and Switzerland, you also have the right to file a complaint with a supervisory authority.
6. Retention of Data
We retain your personal information only as long as necessary, in line with our Privacy Policy. The duration depends on various factors, including:
  • The purpose for collecting your data. For instance, if you have an active account, we'll keep your contact details for support and account-related communication.
  • The nature, extent, and sensitivity of the data.
  • The potential risk of harm from unauthorized access or disclosure.
  • Whether we can achieve the same objectives with less or different data.
  • Legal, regulatory, and contractual requirements.
Wherever possible, we anonymize data, removing personal identification. However, for certain purposes like KYC, identification, billing, or legal obligations, we retain data only for the necessary duration.
After the retention period, we securely delete or destroy the data. If deletion isn't feasible technically, we ensure the data isn't used further.
For specific queries about data retention periods, please email us at rentacc1@hotmail.com.
7. Transfer of Data
RentAcc is a European Economic Area Company. We primarily store your information in the European Economic Area.
Whenever an RentAcc transfers personal information originating from one country to a third party service provider or partner in a different country, we will implement appropriate safeguards, consistent with the laws of the territory from which the data is exported. We describe the safeguards we implement here. If you have any questions about or need further information concerning the safeguards RentAcc has in place to protect your personal information, please contact RentAcc support.
When RentAcc transfers personal data from the EEA, Switzerland, or the United Kingdom (UK) internationally, we rely on the EU standard contractual clauses, including supplementary measures as necessary.
8. Children’s personal information
If you are a parent or a legal guardian of an underage child, and you know that the child has provided us with their personal information without your consent, please contact us on: rentacc1@hotmail.com. It is forbidden to enter personal data of underage users without the agreement of parents or lawful guardians.
9. Information We do not Collect
We do not knowingly collect personally identifiable information from persons under 18 as we do not provide our Service to persons under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children, we take steps to remove that information from our servers.
RentAcc does not intentionally collect sensitive personal information such as social security numbers, genetic data, medical information or religious information. Although RentAcc does not intentionally request or collect any confidential personal
10. Cookies processing
We use cookie files for the correct display of the website’s content and for the convenience of browsing rentacc.agency/. They are small files that are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages have you already opened. This information will be useful in the next visit. Thanks to cookie files, the website’s browsing becomes much more convenient. You can learn more about these files here. You can set up cookies reception and blocking in your browser yourself. Inability to receive cookie files may limit the functionality of the website.
11. Links to other websites
Our website rentacc.agency/ may contain links to other websites, which are not under our control. We are not responsible for the content of these websites. We recommend you familiarize yourself with the privacy policy of every website that you visit, if such policy exists.
12. Changes to the privacy policy
From time to time, our website rentacc.agency/ may update our privacy policy. We inform you about any changes to the privacy policy, placed on this webpage. We are monitoring any changes in legislation, which is related to personal data in the European Union and Latvia. If you have entered any of your personal data on our website, we will inform you about the changes in our privacy policy. If your personal data, and more specifically, your contact information was entered incorrectly, we will not be able to contact you.
13. Feedback and final clauses
SIA "iProxy",
Saules street 4-3, LV-5401, Dauagvpils, Latvia
You can contact the administration of rentacc.agency/ regarding any questions related to privacy policy on: rentacc1@hotmail.com, or by filling a contact form specified in a corresponding section of this website.
If you do not agree with this privacy policy, you cannot use the services of rentacc.agency/. In this case you should avoid visiting our website.