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What to do if Moloco doesn’t work: 5 problem scenarios

Author: Team RentAcc
time5 min
9/19/2025
Knowledge base
What to do if Moloco doesn’t work: 5 problem scenarios

Moloco Ads is a powerful DSP platform powered by machine learning. Billions of devices, millions of apps, and smart algorithms tailored to your campaign goals. On paper, it sounds perfect — but in practice, some users feel like it’s impossible to get results. No impressions, no installs.

The good news? Most issues can be fixed. Ads don’t break for no reason — but settings, creatives, or traffic approach can mess things up. In this article, we’ll break down five common “dead end” scenarios and show you what to check first.

Scenario 1: No impressions

If you launched a campaign but see zero traffic — it’s probably due to your setup. Moloco is picky with budgets and inputs.

Start by checking:

  • Bid. If it’s too low, you might not enter auctions. Consider switching to purchase-based payment.
  • Geo. Don’t limit traffic sources at launch — give the algorithm room to learn.
  • Audience. Too narrow = no optimization space.
  • Event tracking. Moloco needs feedback data to learn.
  • Budget. Start with at least $250/day for stable delivery.

Scenario 2: Impressions → No clicks

If CTR is close to zero, your creatives may be the issue.

Check:

  • Format: full-screen videos work best.
  • Material quality.
  • Visual and message relevance.
  • Frequency capping.
  • A/B testing via Moloco.

Scenario 3: Clicks → No installs

Clicks without installs? That’s on the post-click journey.

Check:

  • Redirects and final URLs.
  • App Store page (icon, screenshots, ratings).
  • Tracking delays.
  • Misleading creatives or disconnect with offer.
  • Creative mix: use at least 4 videos (2 vertical, 2 horizontal).

Scenario 4: Installs → No registrations

If users install but don’t sign up — it’s about your app, not the ad.

Look into:

  • Onboarding friction.
  • Lack of value on first launch.
  • UI confusion or overload.
  • No localization.
  • Slow loading speed.

Scenario 5: Everything runs → No ROI

Even with conversions in place, ROI might disappoint. Don't shut it down — dig deeper.

Try this:

  • Segment traffic.
  • Exclude weak SSPs.
  • Keep testing creatives.
  • Use Moloco reports.
  • Be patient — learning takes time.

Summary

Moloco is a powerful system. If something goes wrong — don’t blame the platform. Troubleshoot: bids, geo, creatives, product, and analytics. That’s how you turn red campaigns into green ones.

Want a smooth launch on Moloco without extra headaches?
We’ve got agency accounts, campaign auto-stop and support. rentacc.agency

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